Privacy Policy

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our trading analysis platform at nydar.co.uk ("the Platform").

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, and password when you register
• Profile Information: Any additional information you add to your profile
• Communication: Information you provide when contacting support
• Preferences: Dashboard settings, watchlists, and alert configurations

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the Platform
• Device Information: Browser type, operating system, screen resolution
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies for authentication and analytics cookies (see Cookie section)

2.3 Information We Do NOT Collect

• Payment card or bank account details (our core service is free)
• Broker API keys (processed client-side only, never sent to our servers)
• Government ID or identity documents
• Precise geolocation data

3. How We Use Your Information

We use your information to:

• Provide and maintain the Platform
• Authenticate your identity and manage your account
• Save your preferences, watchlists, and dashboard configurations
• Send you alerts and notifications you've configured
• Respond to your support requests
• Analyse usage patterns to improve our services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contract: To provide the services you've signed up for
• Legitimate Interests: To improve our Platform and prevent fraud
• Consent: For optional features like marketing communications
• Legal Obligation: To comply with applicable laws

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers: Hosting providers, email services (Brevo), analytics (Google Analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

Third-party service providers are contractually bound to protect your data and use it only for specified purposes.

6. Cookies and Tracking

We use the following cookies:

You can disable cookies in your browser settings, but this may affect Platform functionality.

7. Data Security

We protect your data through:

• HTTPS encryption for all data in transit
• Secure password hashing (bcrypt)
• Regular security updates and monitoring
• Limited access to personal data by staff

No system is 100% secure. Please use a strong, unique password and keep your account credentials safe.

8. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we need to retain it for legal or legitimate business purposes. Anonymised analytics data may be retained indefinitely.

9. Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at support@nydar.co.uk. We will respond within 30 days.

10. International Transfers

Your data is primarily stored on servers in the United Kingdom. Some service providers may process data in other countries. Where data is transferred outside the UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

11. Children's Privacy

Nydar is not intended for users under 18 years of age. We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: support@nydar.co.uk
Website: nydar.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been violated.